Prices & Rates

All prices listed on this website is inclusive of tax.

Our shipping rates

Domestic shipping (Taiwan): Free shipping to one address per order.
International shipping: varying rates according to country will show up on the checkout page. (Import tariff: upon entry, there might be additional tariff charged by local custom. This fee will be covered by the buyer.)

Shipping

Unless otherwise stated, your order will be shipped by home delivery to your stated address and recipient. For safety reasons, we do not provide shipping to PO boxes.
A notification will be sent before shipping all orders. If you should require an update to your shipping information or if there is any concern, please contact us immediately. We will not be responsible for orders that are not claimed in over three months.

Shipping Insurance

During shipping, we will underwrite your order until you or your appointed recipient signs.

Delivery Time

If your ordered item is in stock, we will ship your order in 3-5 business days (starting from the following day of your order.) If your ordered item is not in stock, you will be notified by phone or email. When your order is ready, you will receive another email with the tracking number of the package.
Shipping speeds for all orders, excluding the time it takes to handle and package the order, are based on carrier transit time, and will vary for different locations.

Paid Cleaning Care & Repair

Please contact us through the contact us form. Our professional team will assess your jewellery’s condition and provide appropriate service. Please note that you will have to cover all related fees, including but not limited to shipping, insurance, and packaging. We suggest using registered shipping and purchasing a shipping insurance.